Returning Phone Calls - a rant.

Go down

Returning Phone Calls - a rant. Empty Returning Phone Calls - a rant.

Post by repairtech on Wed Oct 31, 2012 11:45 pm

Indeed, everyone is entitled to consideration, and the spoken word is supposed to be a great tool to convey messages with.
But..
Some people just don't comprehend, they don't listen!

Ok, here's my beef...
Too many times that I can count... I call a person, and get their "voice mail".
Ok, it's like a virtual answering machine..
But... I think laziness, dumbness, or just plain "button-pushing habit" takes place.
Why?
Ok, I leave a message, sometimes I call from my home number, and end the message by saying "please call me back on my CELL NUMBER which is xxx-xxx-xxxx"

Nah... it seems that part goes ignored.

This pisses me off because the person SOMEHOW calls BACK on my HOME phone anyway!
WHY?....
Maybe they didn't COMPEHEND the message?
Maybe they hit the "CALL BACK" button?
Maybe they're just too damned LAZY to copy and manually DIAL the callback number I left?

Whatever.... this causes an issue, every stinkin' time.

Today, I sat around 45 minutes AFTER the shop closes - waiting for a customer to show up - giving them the benefit of the doubt that they're stuck in traffic.
WHY?

Because on Friday evening I spoke with them about picking up their article.
I called that evening from my HOME phone - my cell was in need of charging.
(The customer HAS my cell number on their receipt, by the way)
The pickup date was today, Wednesday at 6PM. (closing time at the shop)
An email sent to me was a confirmation - the date and time was set.
Ok.... no problemo.

SIX PM comes and goes.... I call them at 6:10PM from my CELL while sitting at work..... waiting.
I figure they're running late, and I'm dying to get home and make dinner.
I wait.....
And wait....

6:40PM I get a call back - they said they left me a message at 4PM to cancel!
WHAT MESSAGE? Question
Why, my dears.....I find out..... it's on my HOME ANSWERING MACHINE!
Lot of good THAT does me!
I'M AT WORK DAMMIT!....... WAITING!

See my beef?

This has happened several times now - even though I clearly state my cell phone number for contacting me.

Is society really becoming a bunch of total morons? Shocked



repairtech
Member
Member

Number of posts : 97
Registration date : 2010-04-28

Back to top Go down

Returning Phone Calls - a rant. Empty Re: Returning Phone Calls - a rant.

Post by Guest on Thu Nov 01, 2012 12:15 am

Maybe they hit the "CALL BACK" button?

That's it! I'm in the phone business and can't get people to call me back where they are supposed to. People ALWAYS ignore instructions when using the phone. When calling a business you should always call the main number because it will hunt for and idle line if the business has multiple lines. Businesses never call out on the main line, so when you hit "call back" on your phone you my get a busy when there are available lines.

Call back is the worst feature ever invented!

Guest
Guest


Back to top Go down

Returning Phone Calls - a rant. Empty Re: Returning Phone Calls - a rant.

Post by Resistance is Futile on Thu Nov 01, 2012 12:40 am

the problem is you need your cell phone at home and your home phone at work, wow! my head is spinning from all the details. Suspect drunken
Resistance is Futile
Resistance is Futile
Member
Member

Number of posts : 921
Age : 75
Registration date : 2008-03-12

Back to top Go down

Returning Phone Calls - a rant. Empty Re: Returning Phone Calls - a rant.

Post by Guest on Thu Nov 01, 2012 12:46 am

You can always use google voice and get one number which will ring your cell, home and business all at the same time.

Guest
Guest


Back to top Go down

Returning Phone Calls - a rant. Empty Re: Returning Phone Calls - a rant.

Post by repairtech on Thu Nov 01, 2012 1:39 am

MEZLAW wrote:You can always use google voice and get one number which will ring your cell, home and business all at the same time.

I'm Old School...
I like to have things simple, my way.
Uncomplicated.

I don't want my home phone to ring for business calls.
As mentioned, on occasion I'll make a customer call from home, if my cell is low/signal issues.
But customers shouldn't automatically assume it's the number to call me on - caller ID is the culprit there...
Nor do I want my home/personal calls ringing in on work phones.
I don't need fancy ringtones for different types, either.. just ring like a normal phone.

All this hi-tech crap gets annoying.




repairtech
Member
Member

Number of posts : 97
Registration date : 2010-04-28

Back to top Go down

Returning Phone Calls - a rant. Empty Re: Returning Phone Calls - a rant.

Post by Guest on Thu Nov 01, 2012 1:43 am

Dial *67 before you dial your customer. It will hide your CID and they will not be able to do a "return call"

Guest
Guest


Back to top Go down

Returning Phone Calls - a rant. Empty Re: Returning Phone Calls - a rant.

Post by Ken g on Fri Nov 02, 2012 9:37 pm

Stop giving out your home number , simple

Ken g
Member
Member

Number of posts : 222
Registration date : 2009-01-30

Back to top Go down

Returning Phone Calls - a rant. Empty Re: Returning Phone Calls - a rant.

Post by Guest on Fri Nov 02, 2012 10:07 pm

Ken g wrote:Stop giving out your home number , simple


It's the caller ID that's the problem. That's why I recommeded dialing *67 before you dail anything else.

Guest
Guest


Back to top Go down

Returning Phone Calls - a rant. Empty Re: Returning Phone Calls - a rant.

Post by repairtech on Fri Nov 02, 2012 11:37 pm

Indeed, from now on, I'll just have to hit those extra 3 digits in order to prevent people from calling my home phone.

The recent customer in question did mention to me they simply hit the "call back" feature on their cell..... "force of habit".


repairtech
Member
Member

Number of posts : 97
Registration date : 2010-04-28

Back to top Go down

Returning Phone Calls - a rant. Empty Re: Returning Phone Calls - a rant.

Post by Sponsored content


Sponsored content


Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum